Shipping policy

Thank you for shopping with Coastal Curated Co. All orders ship from our facility in Bradenton, Florida. Below is everything you need to know about how and when your order will arrive.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after [3:00 PM ET] or on a weekend or holiday will begin processing the next business day.

You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships. During new launches, sales, or peak holiday periods, processing may take slightly longer - we'll post any delays on our site.

Shipping Methods & Rates

We ship via UPS and USPS. Rates are calculated in real time at checkout based on your delivery address, package weight, and the service you select - you'll see the exact cost before you pay.

Available services:

  • UPS Ground Saver - our most economical option
  • UPS Ground
  • UPS 3 Day Select
  • USPS Priority Mail

Estimated delivery dates are displayed for each option at checkout. Those estimates are provided by the carrier and begin after your order has been processed, they are not guaranteed, and can be affected by weather, carrier volume, or other circumstances outside our control.

Where We Ship

We currently ship within the United States only. We do not offer international shipping at this time.

Please note that UPS services cannot deliver to P.O. boxes. If your shipping address is a P.O. box or an APO/FPO address, please select USPS Priority Mail at checkout.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking to begin updating. If you haven't received tracking information within [5] business days of placing your order, email us at store@coastalcuratedco.com.

Lost, Stolen, or Damaged Packages

Coastal Curated Co. is not responsible for packages once the carrier marks them delivered. If tracking shows delivered but you can't locate your package, please check with your household, neighbors, and local carrier first, then contact us at store@coastalcuratedco.com within [7] days and we'll help however we can.

If your order arrives damaged, email us at [email] within [7] days with photos of the item and the packaging so we can make it right.

Incorrect Addresses

Please double-check your shipping address at checkout. We can't reroute a package once it's in transit, and orders returned to us due to an incorrect or incomplete address may be subject to reshipment charges.

Questions?

Email us at store@coastalcuratedco.com - we respond within [1–2 business days].